Services

As a small, family-run business, this operator understands that each holiday needs to be personalised and bespoke, with over 25 years of management experience in the Zermatt luxury chalet market. They are happy to assist with any special request no matter how big or small to ensure your stay with them is effortless. They are very much involved in the operation, passing on their knowledge and expertise to their guests and ensuring guest feedback is acted on, enabling them to enhance their product every year.

Operating exclusively in Zermatt, they only choose the very best chalets and apartments in the most convenient locations, with easy access, stunning views and offering a unique service from their hand-picked, highly experienced, team of hospitality professionals. Their staff include internationally acclaimed chefs, chalet managers, house-keepers, massage therapists and guides who are on hand to make your Zermatt experience a memorable one.

They can arrange extra services for you during the week at an additional charge, including cleaners and additional towel or linen changes. Thanks to their experienced concierge service they will be able to manage everything throughout your stay: from restaurants bookings, spa treatments, childcare to a paragliding flight or a shopping trip to Milan, the list never ends!

For those who understand the value of a completely stress-free morning, this property is also offered on a bed and breakfast basis. In addition to housekeeping and concierge services, guests can enjoy a daily breakfast with cereals, fruit juices, fruit salads, pastries, yogurts, muesli, breads, cold cuts, jams, cheeses, eggs as well as hot options such as eggs Benedict, omelettes, waffles, pancakes, or a full cooked breakfast. The chalet team will completely set up and clear breakfast away, ensuring you and your guests can enjoy the most important meal of the day with absolute convenience; ideal if you're looking to make the most of a full day on the mountain or hustle the children to ski school on time!

When taken on a fully catered basis, their highly qualified chefs will provide breakfast and afternoon tea daily and a four course gourmet evening meal six out of seven nights. They are ably assisted by a chalet host who will serve tea or coffee in bed, help with breakfast and service the chalet daily. Breakfast can be whatever you wish from omelette, pancakes, fresh fruit smoothies, pastries, cold meats, cheeses to a full English breakfast, hot options are cooked to order each morning. Afternoon tea tends to be a mixture of homemade delights, biscuits and cakes feature daily. After an enjoyable day on the mountain, the staff are on hand to serve you apéritifs and canapés followed by a delectable four-course evening meal served with carefully selected wines.

They also offer an evening turn-down service while you enjoy a digestif by the fire.